Product Policy

We do not accept returns but please let us know immediately if you are not happy with your product. We have high standards for our Chocs and we want to provide top-notch products.

Customer Satisfaction Guarantee
Rocs Chocs hand wraps each package in durable packing materials for a safe delivery.  We do our very best to ensure that our products arrive in perfect condition. We want our customers to be treated like “ROC” Stars. 

All of our products are sensitive to weather conditions and we cannot control the temperature of vehicles and shipping facilities. If you do not select a method that arrives Next Day Air or 2nd Day Air, we cannot accept responsibility for shipments that melt due to warm weather conditions.